Refund and Cancellation Policy

At The Spark Social Club, we curate intimate, balanced events designed to spark real connection. To keep every gathering intentional and enjoyable, we’ve created a simple, transparent policy that protects the flow of our experiences.

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Non-Refundable, But Transfer-Friendly

 

All ticket purchases are non-refundable. However, we know life can get unpredictable, so we offer flexible future-event transfers.

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Transfer Your Ticket to a Future Event

 

If your plans change, you can request to transfer your ticket to a future event, as long as:

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• You contact us at least 48 hours before the event,

• The future event has available space,

• The event is not listed as non-refundable,

• And the event is of equal or lesser value (you can request to upgrade and pay the difference).

 

One transfer per ticket is permitted.

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Our goal is to keep your Spark experience thriving, even when schedules shift.

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If You Can’t Make It (No-Show Policy)

 

If something unexpected comes up outside the 48-hour transfer window and you miss the event, your ticket remains non-refundable.

 

You may request to attend a future event, however, approval is based on availability and event capacity. While we can’t guarantee placement, we always do our best to accommodate rescheduling where possible.

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How to Request a Transfer

 

We’re here to help. To request a transfer, whether in advance or after a missed event, please contact us at:

 

Email: TheSparkOkanagan@gmail.com

 

Include your name, ticket details, and the event you’d like to move into. We’ll respond within 5 business days.